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How to report a problem with the scooter?

How to report a defective scooter to our team?

Written by Martin Mirat

Hello dear user 😊

You have arrived on this page because you have questions about how to report a problem with a scooter. Don't worry, we will explain how to do it!

1) Open the eDOG app.

2) Select the scooter that has the problem.

3) Tap the "key" icon 🔑

4) Select the damaged parts.

5) Write a comment in the space provided and add photos of the damage by tapping the camera icon đŸ“·

6) Tap "Continue".

Your report has been sent successfully! 👏

If you still have trouble solving the problem, don't hesitate to contact us — we will be happy to help you!

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